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your payments
Sales, support or partnerships: send us a message and a real person will reply.
Pick the fastest route
Most questions are answered without waiting for a reply.
Payment or escrow issue
Have a payment reference ready and use WhatsApp or the support form for the quickest response.
Learn moreTalk to sales
Volume pricing, Platinum onboarding, WaaS and custom integrations for businesses and platforms.
Learn moreDeveloper support
Integration questions, webhook debugging and API access for your team.
Learn moreFrequently asked questions
Our team replies by email. For payment issues, include the payment reference so the team can find it quickly.
For larger merchants and platforms we can arrange an on-site or video walkthrough and onboarding. Select “Sales and pricing” above.
Visit the Help centre for guides and answers to common questions.
Email the security inbox or contact support straight away with the payment reference. We can freeze funds and start an investigation quickly.