Standard
Free to start
For verified merchants and everyday users
0% fee discount
- Verified merchant badge after KYC
- Checkout, links and invoices
- Wallet, P2P and bulk payouts
- Escrow and buyer protection
Pricing
Simple tiers.
No surprises.
Start free, verify once, and move up to Gold or Platinum as you grow. You always see the fee before you confirm.
Your tier
Standard
StandardVerified, free to startActive
GoldImmediate checkout settlementGranted
PlatinumFee discounts, higher limits, priority supportAfter review
Progress to Gold
72%
Gold
Gold badge
Everything in Standard, plus immediate checkout settlement
0% fee discount
- Immediate checkout settlement
- Gold trust badge for your brand
- Granted to verified, trusted merchants
Platinum
Platinum badge
For high-volume brands and platforms
25% fee discount
- Everything in Gold
- Fee discounts on every service
- Higher limits
- Priority support
Gold and Platinum badges are granted by Paysasa after review. Your dashboard shows the badge you hold and what it unlocks.
Fees by service
Standard rates in Kenyan shillings, taken from Paysasa’s published fee schedule. The fee for each transaction is shown before you confirm it.
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 to 500 | 5% (min KES 1) | 3.75% (min KES 0.75) |
| KES 501 to 1,000 | 5% | 3.75% |
| KES 1,001 and above | 5% (max KES 500) | 3.75% (max KES 375) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 10 to 1,000 | 5% (min KES 1, max KES 24) | 3.75% (min KES 0.75, max KES 18) |
| KES 1,001 to 1,500 | KES 27 | KES 20.25 |
| KES 1,501 to 2,500 | KES 34 | KES 25.50 |
| KES 2,501 to 3,500 | KES 36 | KES 27 |
| KES 3,501 to 5,000 | KES 40 | KES 30 |
| KES 5,001 to 7,500 | KES 43 | KES 32.25 |
| KES 7,501 to 10,000 | KES 50 | KES 37.50 |
| KES 10,001 to 15,000 | KES 90 | KES 67.50 |
| KES 15,001 to 35,000 | KES 130 | KES 97.50 |
| KES 35,001 and above | KES 140 | KES 105 |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 to 1,000 | 5% (min KES 1, max KES 24) | 3.75% (min KES 0.75, max KES 18) |
| KES 1,001 to 1,500 | KES 27 | KES 20.25 |
| KES 1,501 to 2,500 | KES 34 | KES 25.50 |
| KES 2,501 to 3,500 | KES 36 | KES 27 |
| KES 3,501 to 5,000 | KES 40 | KES 30 |
| KES 5,001 to 7,500 | KES 43 | KES 32.25 |
| KES 7,501 to 10,000 | KES 50 | KES 37.50 |
| KES 10,001 to 15,000 | KES 90 | KES 67.50 |
| KES 15,001 to 35,000 | KES 130 | KES 97.50 |
| KES 35,001 and above | KES 140 | KES 105 |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 to 500 | 3% (min KES 1) | 2.25% (min KES 0.75) |
| KES 501 to 1,000 | 5% (min KES 15) | 3.75% (min KES 11.25) |
| KES 1,001 and above | 10% (max KES 300) | 7.5% (max KES 225) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 10 to 100 | 2% (min KES 0.01, max KES 0.07) | 1.5% (min KES 0.01, max KES 0.05) |
| KES 101 to 1,000 | KES 1.60 | KES 1.20 |
| KES 1,001 to 1,500 | KES 27 | KES 20.25 |
| KES 1,501 to 2,500 | KES 34 | KES 25.50 |
| KES 2,501 to 3,500 | KES 36 | KES 27 |
| KES 3,501 to 5,000 | KES 40 | KES 30 |
| KES 5,001 to 7,500 | KES 43 | KES 32.25 |
| KES 7,501 to 10,000 | KES 50 | KES 37.50 |
| KES 10,001 to 15,000 | KES 90 | KES 67.50 |
| KES 15,001 to 35,000 | KES 130 | KES 97.50 |
| KES 35,001 and above | KES 140 | KES 105 |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 and above | 5% (min KES 1) | 3.75% (min KES 0.75) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 10 and above | 5% (min KES 2) | 3.75% (min KES 1.50) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 and above | 3% (min KES 1) | 2.25% (min KES 0.75) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 and above | 5% (min KES 1) | 3.75% (min KES 0.75) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 and above | 2.5% (min KES 1, max KES 200) | 1.88% (min KES 0.75, max KES 150) |
| Amount | Fee | Platinum (25% off) |
|---|---|---|
| KES 1 and above | 1.5% (min KES 1, max KES 200) | 1.13% (min KES 0.75, max KES 150) |
Mobile-money network and other provider charges may apply separately where required. Checkout fees can be paid by the merchant or the customer, set per business. Deni reminder SMS and email fees are billed per send. Platinum merchants receive fee discounts. Rates last synced from paysasa.com on 2026-09-28; the dashboard always shows the current rate.
Compare tiers
Gold unlocks immediate checkout settlement for trusted brands. Platinum adds fee discounts, higher limits and priority support, granted by Paysasa after review.
| Feature | Standard | Gold | Platinum |
|---|---|---|---|
| Verified merchant badge after KYC | |||
| Payment links, checkout and invoices | |||
| Wallets, P2P transfers and bulk payouts | |||
| Escrow and buyer protection | |||
| Immediate checkout settlement | – | ||
| Higher limits | – | – | |
| Priority support | – | – | |
| Fee discounts | – | – | 25% |
What shapes your fee
Your badge
Platinum adds fee discounts and higher limits. Gold unlocks immediate checkout settlement.
The service
Checkout, withdrawals, M-Pesa send, bulk payouts, escrow and wallets each have their own fee schedule.
The amount
Fees are set by amount band, so you can see exactly what a given transaction costs.
Included in every tier
Security controls
KYC, signed API requests and wallet holds come standard. See Security.
Real support
Email [email protected] and our team will pick it up.
Clear fees
The fee is shown before you confirm each transaction.
Frequently asked questions
Creating an account is free. You pay a fee only when you process certain transactions, as listed in the fee tables above, and the fee is shown before you confirm.
Gold and Platinum badges are granted by Paysasa after reviewing your business. To ask about Platinum, talk to sales.
You choose. Merchants can absorb the fee or pass it on to the customer, where the law and card network rules allow.
Fees are charged per transaction according to the tables above. Anything else that carries a charge, such as Deni reminders, is shown in your dashboard.
See the Refund policy for how processing fees are treated when a payment is refunded.
Ready to accept payments
you can explain?
Create free account
Free to start · Verified in minutes · Cancel anytime